process-optimization
The facts
Its description
Analyze and improve business processes. Trigger with "this process is slow", "how can we improve", "streamline this workflow", "too many steps", "bottleneck", or when the user describes an inefficient process they want to fix.
The description the agent reads to decide when to use it.
When it starts
The agent would pick this skill when someone complains that an existing business process is slow, bloated, or full of bottlenecks and wants it analyzed and improved. It is chosen from the description alone, which lists trigger phrases about inefficiency and streamlining.
Things a person might say (the model's guesses)
- “Our invoice approval process takes two weeks end to end — can you figure out why and fix it?”
- “This onboarding workflow has way too many steps and handoffs.”
- “How can we streamline the way we handle customer refund requests?”
A model's summary of when it is used.
Licence
Apache-2.0, from LICENSE
The terms its author shares it under, which let it be shown here.
The text
Analysis Framework
Raw lines 10 to 111. Map Current State
- Document every step, decision point, and handoff
- Identify who does what and how long each step takes
- Note manual steps, approvals, and waiting times
2. Identify Waste
- Waiting: Time spent in queues or waiting for approvals
- Rework: Steps that fail and need to be redone
- Handoffs: Each handoff is a potential point of failure or delay
- Over-processing: Steps that add no value
- Manual work: Tasks that could be automated
3. Design Future State
- Eliminate unnecessary steps
- Automate where possible
- Reduce handoffs
- Parallelize independent steps
- Add checkpoints (not gates)
4. Measure Impact
- Time saved per cycle
- Error rate reduction
- Cost savings
- Employee satisfaction improvement
Output
Produce a before/after process comparison with specific improvement recommendations, estimated impact, and an implementation plan.
Raw lines 37 to 39From anthropics/knowledge-work-plugins at 2574e29, 2026-10-27. Skills read by DeepSeek V4.1 Flash on 2026-11-04. Summary and techniques by Claude Opus 5.5 on 2026-11-06.